- These terms and conditions govern your use of our website.
- By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
- If you register with our website or make a purchase on our website, we will ask you to expressly agree to these terms and conditions.
- You must be at least 18 years of age to use our website; and by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.
Welcome to the Hemocyl website, this is an important section of the website explaining the terms and conditions you are agreeing to when you use hemocyl.com.
Terra Lab International Ltd. reserves the right to change these terms and conditions as and when required by posting new terms and conditions on the HEMOCYL.com web site.
The term ‘Terra LabInternational Ltd.’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Laniste 22, 10020 Zagreb, Croatia, Republic of. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
MATERIAL AND COPYRIGHT
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, copy, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All designs, text, graphics and their arrangement on HEMOCYL.com are the copyright of Terra Lab International Ltd. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Terra Lab International’s prior written consent is strictly prohibited.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
No permission is given by Terra Lab International Ltd for use of HEMOCYL and HEMOCYL brand names, product and service names, titles and copyrights in this site by any person, business or third party – such use may constitute an infringement of the Terra Lab International Ltd’s rights.
ONLINE STORE ORDERS
Terra Lab International Ltd and the HEMOCYL.com website utilize leading secure payment processors. We validate securely your order and credit or debit card and details you submit to us before your order is accepted. Once that has been done, we will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form. Payment will be debited from your account before the dispatch of your purchase.
Terra Lab International Ltd and HEMOCYL.com reserves the right to restrict the number of HEMOCYL products sold to any individual customer. All orders are subject to availability. If your order cannot be fulfilled you will be offered an alternative or given a full refund.
All credit and debit cards are subject to validation checks and authorization by the card issuer. Terra Lab International Ltd will not be liable for any delay to your order due to these validation checks. If your card issuer refuses to authorize payment, Terra Lab International Ltd will not be liable for any delay or non-delivery.
Your credit card statement will contain “Hemocyl”.
IMPORTANT: For NON EU countries, additional charges for Hemocyl might apply during transition through customs. Hemocyl.com is not in any way responsible for this additional charges that may occur.
Hemocyl may not pass through customs of certain countries. Please, check with your customs before ordering. In case of returned product, Hemocyl.com will not refund your delivery charges.
It is your obligation to enter the correct delivery address and phone number at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. The delivery address cannot be changed once the order has been shipped.Once you have placed an order, if we are unable to ship any part of it, we may at our sole discretion, either send you part of the order that is in stock or remove item(s) from the order. All deliveries are estimated dates only and not guaranteed. Our current delivery charges are as follows and are subject to change at any time:
1. We provide worldwide priority shipping with tracking.
Pirority shipping delivery time: 5-10 work days from the order’s ship date.
2. DHL express shipping:
DHL express delivery time: 48 hour from the order’s ship date.
Prices are based on current DHL prices.
You agree to defend, indemnify and hold harmless Terra Lab International Ltd, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use by you of the Company Sites, including claims by other users of your equipment, access, products or membership.
30 DAYS RETURN POLICY
It is your responsibility to contact Terra Lab International Ltd by email to advise us of your intention to claim a full refund for purchased product. If you are not satisfied with our product, you can request refund within 30 days from the day you placed the order.
If you refuse delivery due to an item being damaged, please notify us within 7 working days.
Your complete satisfaction is our ultimate goal. You may return any item shipped by Hemocyl.com., keeping the following in mind:
• Shipping and Handling Fees are Non Refundable.
Before we approve your refund, you are obligated to return the product via postal services, at your own expence, to the following address:
Terra Lab International
Refund requests also must be made through e-mail and submitted with your order information and short explanation of the why you request a refund. Also, Shipping and handling charges are non-refundable. Once you return the product and request a refund, it will bi issued to your account (credit card) within maximum of 5 days.
Once an order has been submitted your credit card will be charged. Our ordering process is streamlined so your order will immediately be sent to processing and then shipping. Due to the high volume of orders we receive we will be unable to cancel an order after submitted. Please order carefully.
Materials such as pictures, photos, graphics, logos, videos, films, audio files and text (the “material”) are used on the website www.hemocyl.com (the “website”). Any use of the material beyond purely private purposes shall require Hemocyl’s prior consent. The same shall apply to any alteration of the material, in particular translation or any other form of processing, and to any passing on of the material.
If material is explicitly provided for download on the website, the special terms and conditions of use detailed there shall apply.
Hemocyl.com may update and change this website from time to time to reflect changes to products, users’ needs and our business priorities. Hemocyl.com will try to give the user reasonable notice of any major changes.
This website is directed to people residing world wide.
Where this website contains links to other sites and resources provided by third parties, these links are provided for the user’s information only. Such links should not be interpreted as approval by Hemocyl.com of those linked websites or information the user may obtain from them.
Hemocyl.com has no control over the contents of those sites or resources (except Hemocyl).
3. Disclamer Whether the user is a consumer or a business user:
Hemocyl.com does not exclude or limit in any way Hemocyl’s liability to the user where it would be unlawful to do so.
The content on this website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although Hemocyl.com makes reasonable efforts to update the information on our site, Hemocyl.com makes no representations, warranties or guarantees, whether express or implied, that the content on the website is accurate, complete or up-to-date and it does not in any way constitute medical or specialist advice.
If the user is a business user:
Hemocyl.com excludes all implied conditions, warranties, representations or other terms which may apply to this website or any content on it.
Hemocyl.com will not be liable to users for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our site; or use of or reliance on any content displayed on or downloaded from the website.
In particular, Hemocyl.com will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
Hemocyl.com will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect the user’s computer equipment, computer programs, data or other proprietary material due to the user’s use of the website or to the user’s downloading of any content on it, or on any website linked to it.
If the user is a consumer user:
Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Hemocyl.com reserves the right to block the user’s access to site if the user violates these terms and conditions of use and/or any statutory provisions. In such a case, the use of this area is no longer permitted and any further use is therefore illegitimate. Hemocyl.com reserves the right to prosecute unauthorised use and any infringement of rights, in particular infringement of personal rights, trademarks, designs, copyrights and other intellectual property rights, under either civil or penal law.
Invalidity or nullity of individual provisions contained in these this terms and conditions of use shall not affect the validity of the remaining terms and conditions of use.
Due to technical innovations and legal amendments, these terms and conditions of use are revised from time to time, most recently in October 2018. If you wish to notify us of any infringements of rights on our website, please do not hesitate to contact us at Terra Lab International (owner of Hemocyl.com), Croatia, 10020 Zagreb, Laniste 22, Tel:+385 (0)1 485 4112, e-mail: email@example.com
The user must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. The user must not attempt to gain unauthorised access to this website, the server on which this website is stored or any server, computer or database connected to this website. The user must not attack this website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, the user would commit a criminal offence under the Computer Misuse Act 1990. Hemocyl.com will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing the user’s identity to them. In the event of such a breach, the user’s right to use this website will cease immediately.
These products are not intended to diagnose disease. Consult with your physician for diagnosis. Use herbs as per instructions and always watch for any allergic reactions.
The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner.
In the event that any individual should use the information presented on this website without a licensed medical practitioner’s approval, that individual will be diagnosing for him or herself.
No responsibility is assumed by the author, publisher or distributors of this information should the information be used in place of a licensed medical practitioner’s services. No guarantees of any kind are made for the performance or effectiveness of the preparations mentioned on this website. Furthermore, this information is based solely on the traditional and historic use of a given herbs, users experiences, medical experts claims, or on clinical trials that are generally not recognized by any US government agency or medical organization.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.