Terms of Use

1. About this website

This website is operated by Terra Lab Pharma d.o.o., Lanište 22, 10000 Zagreb, Croatia.

Hemocyl.com provides general product information and a way to contact our team, including for professional and distribution enquiries. It is not an online shop.

Website content and the submission of an enquiry do not create an order, a distribution agreement or a commitment to supply products. Any commercial cooperation is subject to separate agreement.

2. Product information

Hemocyl is presented on this website as an oral botanical food supplement. Product availability, packaging, labelling and directions may differ between markets.

Always refer to the label and instructions supplied with the product in your market. Images on this website illustrate the product and may not represent the exact packaging available locally.

For market-specific information or professional documentation, please contact our team. The presence of product information on this website does not mean the product is available in every country.

3. Not medical advice

The information on this website is general in nature. It is not a diagnosis, medical advice or a substitute for advice from a qualified healthcare professional.

If you have symptoms, questions about your health or uncertainty about whether a product is suitable for you, consult a doctor or pharmacist. Do not delay seeking professional care because of information read on this website.

References to research or clinical studies should be read in their stated context. They do not guarantee an individual outcome.

4. Responsible use

Please use this website and its contact facilities lawfully and respectfully. You must not attempt to gain unauthorised access, interfere with the website’s operation, introduce harmful software or send spam.

When making an enquiry, provide information that is relevant to your request. Please do not send medical records or sensitive health information through the contact form. The form is not a channel for medical consultations or emergencies.

5. Website content and intellectual property

Texts, designs, photographs, graphics and other materials on this website are protected by applicable intellectual property laws. Rights belong to Terra Lab Pharma d.o.o. or the respective rights holders.

You may view the website and keep or print reasonable extracts for personal or internal informational use, retaining any ownership notices. For commercial reproduction, redistribution or reuse of our content, product imagery or branding, please request permission in advance.

Partner names and logos belong to their respective owners. Nothing in these terms restricts uses permitted by applicable law.

6. Links to other websites

This website may link to partner websites and other external resources. Those websites are operated independently and have their own terms and privacy practices.

A link does not constitute a guarantee of the accuracy, availability or suitability of all content on the linked website. Please review the relevant information before using external services.

7. Accuracy and website availability

We take reasonable care when preparing and updating website content. However, information may occasionally be incomplete or out of date. Please contact us if you notice an error or need confirmation of information important to your decision.

Access may occasionally be interrupted for maintenance, updates or technical reasons. We may update the content and features of this website.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or affects any mandatory rights you have under applicable law.

8. Privacy and cookies

For information about how personal data is handled, please read our Privacy Policy. Information about cookies and related technologies is available in our Cookies Policy.

9. Updates to these terms

We may revise these terms to reflect changes to the website or applicable requirements. The date at the top of this page identifies the latest revision. Changes do not retrospectively alter rights or obligations that have already arisen.

10. Contact us

For questions about this website, its content or these terms, please contact: